Frequently Asked Questions

Yes, for issues with an order, technical support, account problems, or anything else you can't resolve, email: help@kelleybakerbrows.com a team member will be in touch to help you

Our policy can be found here: Refund Policy

Private Training sessions with Kelley Baker are available to licensed
professionals only. If you already have a Kelley Baker Pro or Wholesale
Account, click the Training tab on the top of the website, select your
desired option, follow the prompts, and continue to checkout.

Wholesale Accounts are available to licensed professionals who wish to
sell Kelley Baker Brows products to their clientele. Pro Accounts are
available to any beauty professional. To see discounts and full program
details check out our Membership Tiers.

Yes, please send a request to help@kelleybakerbrows.com

No, Laminade is a clear gel wax with a stiffer hold than the Clear Gel.
Both products will remain and are used last for the finished look.

All of our products are available at wholesale. Learn more about this on our .

Absolutely! Kelley Baker is Leaping Bunny Certified. We take pride in ensuring that all Kelley Baker products are cruelty free.

Kelley Baker products are smudge proof and water resistant.

If you are using the Brow Powder use the Angled Brush. For Camo-Light
Highlighter use the Smudge Brush. For Laminade use the Spooly Brush.

We accept all major credits cards and online wallets. American Express,
Apple Pay, Diner's Club, Meta, Google Pay, Visa, Mastercad, Shop Pay,
Union Pay and Venmo